Terms & Conditions
These terms govern your use of this website and every order you place with Lakisha Electronic and Sanitary Wares. By browsing the store or placing an order, you agree to them.
Last updated: 6 August 2026
1. Who you are dealing with
This store is owned and operated by Lakisha Electronic and Sanitary Wares, a retail business trading as Lakisha Electronics and part of the Dream Home Builders group, with its place of business at Kasba Dehra, near Jodhpur Sweets Home, Alwar, Rajasthan – 301023, India.
In these terms, “we”, “us” and “our” mean Lakisha Electronic and Sanitary Wares; “you” means the person browsing the site or placing an order.
2. Eligibility and your account
- You must be at least 18 years old and able to enter into a binding contract under Indian law to place an order.
- Placing an order requires an account. You are responsible for keeping your password confidential and for all activity under your account.
- The delivery details you give us must be accurate and complete. We are not responsible for a delivery that fails because the address or phone number supplied was wrong.
- We may suspend or close an account that is used for fraudulent orders, abuse of our staff, or repeated refusal of delivered goods.
3. Products, pricing and taxes
- All prices are listed in Indian Rupees (INR) and are inclusive of GST unless stated otherwise on the product page. A GST invoice is issued with every order.
- Product photographs are for illustration. Actual colour, finish and packaging can vary slightly between manufacturing batches.
- We try to keep prices and stock accurate, but errors happen. If a product is listed at an incorrect price or turns out to be unavailable after you order, we will contact you and either confirm the correct price or cancel the order and refund you in full.
- Prices may change at any time before an order is confirmed. The price applicable to your order is the one shown at the time we accept it.
4. How an order is formed
Placing an order is an offer to buy — it is not a confirmed contract. A sale is formed only when we accept your order, which we do by confirming it on WhatsApp, by phone, or by marking it confirmed in your account.
We may decline an order where stock has run out, the delivery address falls outside the area we serve, the pricing was clearly incorrect, or we reasonably suspect fraud. If you have already paid for a declined order, we refund the full amount.
5. Payment
- Depending on what the store has enabled, you may order over WhatsApp, pay cash on delivery, or pay online by UPI, card or netbanking.
- Online payments are processed by a RBI-authorised third-party payment gateway. We never see or store your card number, UPI PIN, CVV or netbanking credentials.
- If an amount is debited but the order does not confirm, the payment is normally reversed by your bank within 5–7 working days. Write to us with the transaction reference if it does not.
- Cash-on-delivery orders must be paid in full at the time of delivery. We may withdraw the cash-on-delivery option for an account that has previously refused delivery.
6. Delivery, cancellation and returns
Delivery areas, timelines and charges are set out in our Shipping & Delivery Policy. Cancellations, returns and refunds are governed by our Refund & Cancellation Policy. Both form part of these terms.
7. Warranty
Appliances, lighting, electronics and sanitaryware carry the manufacturer’s warranty only. We pass on the sealed product, warranty card and GST invoice, which is what you will need to make a claim.
Warranty claims are handled by the brand’s authorised service centre under their terms. We will help you raise and follow up a claim, but we do not ourselves extend, replace or underwrite a manufacturer’s warranty. Warranty does not cover damage from misuse, incorrect installation, voltage fluctuation, or normal wear.
8. Reviews and content you submit
Product reviews are moderated and published only after our team approves them. Do not post anything unlawful, abusive, misleading, or that infringes someone else’s rights. We may decline or remove any review without notice, and we may display an approved review alongside the product indefinitely.
9. Intellectual property
The layout, text, graphics and photographs on this site are owned by us or used with permission, and may not be copied or reused commercially without our written consent. Brand names and logos of the products we sell belong to their respective manufacturers.
10. Limitation of liability
To the extent permitted by law, our total liability for any order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses — for example loss of income, contract, or damage arising from delayed construction work.
Nothing in these terms limits liability that cannot lawfully be limited, including for death or personal injury caused by our negligence, or your rights under the Consumer Protection Act, 2019.
11. Events outside our control
We are not responsible for delay or failure to perform caused by events beyond our reasonable control, including strikes, transport disruption, floods, fire, riot, epidemic, or government restriction. Where such an event occurs, we will contact you and you may cancel the affected order for a full refund.
12. Governing law and disputes
These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at Alwar, Rajasthan.
Please contact us first — most issues are resolved on a phone call the same day.
13. Changes to these terms
We may update these terms from time to time. The version published on this page at the time you place an order is the version that applies to it.
Questions about this policy?
Reach us on any of the following and we will respond within one working day.
- Lakisha Electronic and Sanitary WaresKasba Dehra, near Jodhpur Sweets Home, Alwar, Rajasthan – 301023, India
- +91-9887771595
- support@dreamhomemakers.in
Business hours: Monday – Sunday: 9:00 AM – 9:00 PM